Panoramio Help

Search Panoramio help articles.

Help topics

• Help home
• Viewing photos
• Adding photos to Panoramio
• Tagging photos
• Understanding popularity in Panoramio
• Getting your photos into Google Earth
• Changing previously posted photos
• Showing your photos to friends
• Sharing and community
• Embedding a Panoramio map into your web page
• Usernames, passwords, and accounts
  • If you can't sign up
  • If you can't sign in
  • If you forgot your registered email address or password
  • If you want to change your user name, email address, or password
  • If you want to delete your account
• Getting more involved with Panoramio
• Becoming a Panoramio translator
• Troubleshooting
• Panoramio policies and legalities
• Spam in comments
• Suggesting a new cool place

Usernames, passwords, and accounts

If you can't sign up

Some people have trouble signing up because they pick usernames that are already in use. Most given names and family names are already in use, so try to pick a more unique name.

If you have a unique user name but cannot register it, try these techniques:

• In your browser, set the privacy settings to accept cookies from Panoramio.com.
• In your anti-virus software, add Panoramio.com to your list of trusted sites.

If you get the message that the email address is already in use, it's possible that you signed up in the past. To check this possibility:

1. From the main Panoramio page, click Sign-in in the upper left corner.
2. On the sign-in page, click Forgot your password.
3. On the forgotten password page, enter your email address.

If your email address is found, you'll get a message that enables you to sign in using the email address that you provided.

If your problems continue, post your question to the Help forum (mostly English) or to the forums in other languages.

If you can't sign in

If you have problems signing in after you've signed up, see whether any of these issues ae causing the problem:

• You're using the wrong email address or password. Refer to If you forgot your registered email address or password
• You might you might have entered a typo in the email address you originally provided when you first created your Panoramio account. If you are now typing the correct address, a mismatch occurs. If this seems to be the case, send us email at sign-in@panoramio.com.
• Your security software is blocking Panoramio. Try these techniques:
  • In your browser, set the privacy settings to accept cookies from Panoramio.com.
  • In your anti-virus software, add Panoramio.com to your list of trusted sites.

If your problems continue, post your question to the Help forum (mostly English) or to the forums in other languages.

If you forgot your registered email address or password

If you forgot your registered email address, send mail to password@panoramio.com.

If you forgot your password, go to this page for instructions on getting a new password.

If you want to change your user name, email address, or password

You can change any of your personal account information, but you must be signed in.

To change your information, go to the Your Photos page and click Settings. You can then change your user name, email address, or password.

If you want to delete your account

To remove your Panoramio account and all your photos, send an email to delete@panoramio.com. In the body of the email, include your username and email account.