VXI Global VXI opened its first Philippine site in 2003. Located in Makati City, the site has a capacity of 1000 seats. Its first outbound program went live in the same year and has grown to handle customer service, inbound sales, outbound sales, and technical support (utilizing voice, email and chat support) to US customers in financial services, telecommunications, fashion, publishing, consumer technology, and other industries. To support the Asia-Pacific customers of its client, VXI provides customer service support in Thai, Bahasa, Vietnamese, Tamil, Japanese, and Korean languages. VIX opened its second site in the Philippines in 2006 in order to accommodate the company’s growth. The site is located in Quezon City and provides the company with an additional 1000 seats. Today VIX has a total of 8 global centers in the US, Philippines, China, Thailand and Taiwan, and employs over 4,000 people providing onshore and offshore services. VIX has won numerous industry awards including 2002 and 2003 MVP Quality Awards, and has consistently been included in the Top “50” call centers by Customer Interaction Solutions magazines.